CONTRACT TYPE: Full Time, Permanent
JOB TITLE Requirements Gathering & Analysis
LOCATION: Khartoum
CLOSING DATE: 10/4/2017
Position Reporting Lines:
Position Reporting Lines: Position that the job reports to and positions that the job is responsible for Requirements Gathering & Analysis senior engineer reports to service planning manager.
Main Job Purpose:
very short description that express the job purpose
- Gather and analyze business requirements of new IT service and change requests.
Accountabilities, Tasks, Duties:
Each and every task that the job holder does and responsible for including relationship with other parties:
- Conduct interviews sessions with service owners from the business side.
- Collect all information relevant to new services and changes.
- Ensure that all new changes didn’t developed before by revising the IT services portfolio.
- Prepare requirements assessment and evaluation document to indicate the implementation feasibility.
- Negotiation skills to collect information from requesters.
- Map Business requirements into technical representation.
- Map out tactics that fit the details of the requirements and their implementation.
Work Environment:
Indoors, Outdoors, etc. include relationship.
Indoor.
Competencies:
such as: Leadership, Effective Communication, Learning and Innovation, Focus on customers, Adaptability and flexibility, Accountability, Teambuilding and teamwork, Problem-solving, Decision-making, Creativity, Initiative, Delegation, Change management and continuous improvement orientation, Performance Management and Interpersonal effectiveness, Achievement and results orientation.
- Excellent leadership and communication skills.
- Detailed knowledge of IT and software project life cycle and delivery.
- Understanding the business needs for prospect customers and translation for developers.
- Strong technical broad knowledge and business domains knowledge and skills.
- Perform ad-hoc duties assigned management.
- Ability to maintain high accuracy levels and work quality standards.
- Teamwork & cooperation.
- Analytical thinking.
- Accept criticism.
- Problem solving.
Needed Soft Skills:
- Must conform to a rigorous, time consuming schedule while still bringing creativity and innovation to the project or change Request.
- Must be able to estimate project/Change work force and equipment demands of the project fairly accurately.
- Must be familiar with the technology used in planning projects/Changes and be able to work with software to produce solutions and application methods.
- Must also be able to map out strategies that fit the details of the project/Change, and at the same time understand how each step fits into the bigger picture.
Job Minimum Requirements :
Education:
Bachelor’s degree in such engineering specialties, IT or Computer Science.
Experience:
Three years of experience in the IT field.
Exposure to the Service Management standards; ITIL Foundation.
Languages:
English and Arabic.
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