Job Category: Risk & Compliance
Division: Business Risk Management
Location: Al- Khartoum
Job Summary:
Investigate and monitor telecommunications services and electronic interaction for any misuse as defined by NTC and MTN policy and procedures.
Description:
- Provide some input into the operational plan (1-2 years) for the Fraud Risk Management Unit
- Contribute towards continuous improvement and innovation at process and procedure level
- Input into identifying ways to fine tune systems in line with changing work practices
- Assist in identifying innovative ways to use minimum resources to achieve maximum outputs
- Conduct audits of IS, Network and Revenue Assurance records and procedures
- Apply professional technical and auditing principles in performing audits
- Verify reports against source records to determine reliability
- Verify detail of recorded transactions
- Ensure that all transactions are properly supported by documentation and recorded correctly
- Perform research as required to locate and summarise laws and ordinances and review legal summaries to ensure compliance
- Draft questionnaires, summarise results, draw conclusions and draft reports concerning the economy and efficiency of operations reviewed
- Utilise computer programs in the evaluation of data
- Recommend ways to bring programs and operations into compliance with goals and objectives
- Prepare work papers, schedules and summaries
- Evaluate situations and determine the best methods to reach defined outcomes
- Implement effective methods and standards in place
- Gather information and research to ensure delivery of effective results
- Utilise efficient project administration (e.g. file maintenance, cross-referencing, marking and identifying documents, etc.)
- Develop practical solutions for problems encountered
- Address problems on a case by case basis, ensuring an optimal balance between the response to the situation, the cost of that response, and the core purpose of the organisation
- Deal with problem situations that arise, timorously and efficiently
- Follow clear and linear procedures to diagnose and solve problems that are not always obvious
- Sort, accumulate and analyse information about a particular situation or problem to assist with problem solving
- Ensure that all processes and procedures implemented are aligned to the set operational framework for the Fraud Risk Management Unit
- Ensure that workflow continues without interruption
- Continually improve existing processes and procedures to enhance effectiveness, efficiency and performance
- legislation or other regulations and guidelines
- Seek feedback from stakeholders and continuously seek ways of improving on standards
Job Requirements:
• Relevant B Degree (e.g. Accounting or Finance, etc.)
• CIA/CPA certification preferable • At least 2-3 years of experience in the telecoms industry
• Experience in Fraud Risk Management
• Planning skills – plan, prioritise, resource allocation and deliver on time
• Technical and professional excellence
• Relationship building
• Feedback skills
• Computer literate
• Problem solving skills
• Budgeting skills
• Conflict management skills
Closing Date: Thursday, February 1, 2018
