Human Resources Trainer | Zain - Sudan

LOCATION: Khartoum - Sudan
CLOSING DATE: 08-Nov-2016
As Human Resources Trainer you will   be responsible  for manage, coordinate and organize all interventions and activities related to the Organization Developments  initiatives   and related staff training & development to ensure that they run smoothly and effectively.
Also you will be asked  to support the Team Leader in the development and sustainable customer focused, high performance/high commitment environment.
If you hold this position your main tasks and duties will be :
  •  Developing and implementing OD’s initiatives locally and with Zain operators when needed.
  • Assist with the administration/facilitation of Organizational Engagement/surveys and work with team leader in following up the action plans status report.
  • Assist and recommend OD interventions to tackle organizational/Departmental  problems, as well as delivering products and services awareness session.
  • Managing the Performance Management system for the whole company in terms awareness sessions, Departmental /Individuals performance Sumiton and status reports .
  • Present  clearly & articulate when speaking; assuring that others comprehend the intended message and should have influence on people to act upon .
  • Deliver an awareness and conduct induction program for new recruits.
  • Recommend improvements in methodologies, evaluation and procedures .
  • Develop strong relationship with all providers and receive feedback.
  • Collect data and maintains timelines for company awards programs .
  • Facilitates communication to the entire team –create exciting and interesting ways to connect with employees, specifically the ability to articulate the employment brand via written communication.
  • Able to appropriately select and effectively use project management methods as well as achieve project objectives in a timeous manner .
  •  Executes and deliver the in-house soft skills and functional programs as per the planned schedule, curriculum, and target group.
  • To deliver technical/Product services and soft skills training for Zain staff .
  • Evaluate the effectiveness of trainings using standard evaluation model and analyses results base on the evaluation level .
  •  Monitor budget and update Stake holders with budget status, and prepares status reports and exhibits periodically .
  •  Provide and update with status and KPI’s report monthly .
  • Coordinate external courses as well as overseas course with finance and other concerned departments and supporting documentation for training programs and systems .
  • Design the training materials (hand-outs, leaflets,) according to the need and requirements of the different training sections and coordinate the needs between departments and training vendors .
  • Ensure development of appropriate training materials in support of the institutional training effort in co-operation with training providers if and when appropriate .
  • Select as per the set criteria and evaluate training vendors after each training programs, monitor vendor’s performance base on training effectiveness .
  • Ensure compliance with all applicable policies & regular requirements on Information Security.
You will be required to have:
  • B.S.c any relevant field with  minimum 2 years of experience in a related field.
  • Knowledge of Organization Development interventions , Training  Strategy and how to implement and coordinate plans.
  • Very Good Presentation and Influential skills .
  • Relevant Professional HR/Business qualification is preferred .
  • Previous experience of organization development interventions  and  training delivery is Preferred .
  • Ability to build good relationship with third party / venders and stakeholders.
  • Experience in developing business processes, SLA’s, KPI’s and business rule.
  • Excellent time and project management; able to successfully hit deadlines.
  • Highly developed skills in use of relevant IT packages including Excel, Access, Word, PowerPoint etc.
  • Strong interpersonal skills.
  • Ability to prioritize work.
  • Conflict handling and resolution skills.
  • Highly developed skills  in apply best practice of  analysis methods.
  •  Highly developed communication and reporting skills (verbal and written) in both Arabic and English.
  • Analytical thinking & problem solving skills .
  • Highly self-motivated.
  • Able to work in a fast-paced environment.
  • Highly organized & responsive.
  • Excellent presentation skills.
  • Enthusiastically & willingly deal with different individuals experiencing a range of different emotions.

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