Job Category: Risk & Compliance
Division: Business Risk Management
Location: Al- Khartoum
Job Summary:
To assists in the design, implementation and administration of the MTN.SD Quality Management System using relevant standards and quality management frameworks as benchmarks. The candidate will be required to assist in planning and performing independent compliance reviews, training and awareness initiatives of the QMS and associated requirements in order to obtain staff buy-in and commitment to the QMS.
Description:
• Implementation of QMS – Preparation and formalization control documents to ensure formal enterprise corporate governance.
• Process measurement and improvement.
• QMS Awareness and compliance levels attained amongst staff
• Adherence to process & procedure documentation standards.
• Enhance consultative role and agree on cross-functional processes.
• Documentation of Policy, Process and Procedure Documentation of departmental and cross functional business operations and activities.
• Identification of process bottlenecks and gaps and the implementation of changes in such process leading to improved process efficiency.
• QMS Training, awareness initiatives and compliance levels attained
• Implementation of Group BRM methodology.
• Serve as internal consultant to staff on cross functional process control and operating issues.
• Conduct process alignment sessions between relevant functional stakeholders
• Number of processes and procedures completed and implemented versus agreed target.
• Number of processes improved versus agreed target.
• Number of awareness initiatives completed versus agreed target
• 100% compliance with Group BRM methodology.
• Attain a score of 3 on Quality Assessment review.
• Number of cross functional processes implemented and degree of compliance with governing SLAs.
Job Requirements:
• University Degree in Business Administration or any of the other Social or Numerate sciences.
• Completion of ISO certified Quality Assurance Auditor training course would be an added advantage
• Excellent and proven computer skills with emphasis on the following User Applications: MS Office, Visio, MS Project and Web Applications
• Good knowledge of internal controls, auditing standards, practices and techniques – computer application
• Business Risk Management
• Must have a minimum of 2 years work experience within a Quality Management Department of a large (preferable service) organization or Audit firm.
• Experience in the implementation of a documented Quality Management System, preferable one that was done to meet the ISO 9001:2000 standards.
• Experience in the use of TQM, PDCA and DMAIC framework and related tools for the improvement of practical business scenarios
Closing Date: Wednesday, April 4, 2018
