Customer Support Advisor - CTC Group



Closing Date: 20 Mar 2017
Category: Engineering 
Location: Khartoum 
Department: After Sales Services - Spare Parts

Deliver proper support and services to agricultural equipments, construction equipments, Commercial vehicles and Passenger vehicles customers and dealers with more focus on spare-parts and service areas that eventually leads to achieving spare-parts sales target.
Minimum Qualifications:
Bachelor degree in an engineering related discipline. Attendance on relevant functionally-related programs covering such areas as procurement, warehousing best-practice and Sales. Preferably has a credible level of experience and knowledge in parts and service business.
Minimum Experience:
(1-3) years of operational experience in a similar capacity.
Required Skills:
  • Business Acumen
  • Verbal and written communication
  • Computer Literacy
  • Technical expertise in handling maintenance issues related to equipments and Technical report writing skills.
  • Understanding of operational processes and procedures.
  • Planning and Organizing
  • Problem Solving
  • Knowledge of Product Manuals/Drawings
  • Time Management
  • Willingness to travel to remote areas if required.

Competencies: Evidence to be provided on Application Letter:
  • Ethicality
  • Intellectual Curiosity
  • Systematic Thinking
  • Self Development
  • Success Drive
  • Client Devotion
  • Team Work
  • Adaptability
  • Proactivity
  • Affiliation
  • Developing Others

Cvs are to be sent to the following e-mail address: hr@ctcgroupltd.com
Subject line must include job title
All candidates should be released from national service
Only shortlisted candidates will be contacted.
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