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Housekeeping - Linen Room Supervisor | Al Salam Rotana

Job Location: Khartoum, Sudan
Department: Housekeeping
Expiry Date: 2016/12/29

Job Description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. 

As a Linen Room Supervisor you are responsible to supervise the team of Linen Room Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness meet the requirements specified and your role will include key responsibilities such as: 

•Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks 
•Issue linen to Food & Beverage outlets as per requisitions 
•Issue uniform to all employees and maintain uniform records 
•Check all uniform for any loose buttons and hems and give to the tailor for mending 
•Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms) 
•Ensure that linen and uniforms are properly stored and recorded 
•Report to Superiors in case any uniforms need to be discarded or replenished 
•Ensure that the proper procedure is followed when linen or uniform needs to be discarded 
•Ensure that all uniforms are ready for special events as well as for any seasonal events

Skills

Education, Qualifications & Experiences 

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage. 

Knowledge & Competencies 

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies: 

  • Understanding Hotel Operations 
  • Effective Communication 
  • Planning for Business 
  • Supervising People 
  • Understanding Differences 
  • Supervising Operations 
  • Teamwork 
  • Adaptability 
  • Customer Focus 
  • Drive for Results

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