Aftermarket Sales Consultant (Batteries, Tires, Lubricants) - DAL Motors



Closing Date: 17/07/2017
Company: DAL Motors Co. Ltd.
Job Classification: junior-level (1-4 years)
Job Category: Sales
Location: All DMC Locations

Position summery:
To advise our customers of the all aftermarket products and services we offer in order to achieve agreed individual and company sales objectives while delivering exceptional customer satisfaction.

Main Duties & Responsibilities:

  • Product Presentation & Demonstration
  • Display features and benefits of all aftermarket product range to all potential customers in order to build value and desirability of the purchase. 
  • Daily Sales Activities
  • Generate and qualify sales leads to ensure the company and individual meet the monthly sales targets.  
  • Ensure a “win win” consultation with customers.
  • Provide management with required reports.
  • Ensure our customers are fully aware of all aspects of the product at delivery plus warranty requirements.  
  • Customer Relationship 
  • Ensure we give maximum customer satisfaction by maintaining and developing customer communication. 
  • Provide first class rapid response to all our customer requirements 
  • Follow up & Referrals
  • Maximize potential sales from customer follow up. 
  • Communication, Process & Documentation
  • Follow the company designated sales system to ensure out customers receive a professional, consistent experience which maximizes our opportunity to gain customer commitment.
  • Keep fully up to date with competitor’s products and offers.
  • Training & Development
  • Be proactive in enabling business and personal growth by professional development.

Other Duties

  • Ensure our customers are always given required attention. 
  • All other reasonable duties as requested by Senior Management


Minimum Qualification & Experience:
Minimum qualification:
Bachelors degree in Business Management or closely related field (Essential)

Experience:
Sales experience of two years in a retail environment (Desirable)

Required Skills & Knowledge:
Communication:

  • Be able to communicate effectively in both spoken and written Arabic and English at a level that can apply to work situations.
  • Computer literate

Cognition:

  • Able to think in a creative manner to solve problems 

Personal Effectiveness:

  • An adaptable and flexible personality with an attention to detail.
  • A tenacious result focused person who can tolerate stress in a productive manner. 
  • Personal Interaction:
  • A “people person” who can build effective relationships and influence customers while also being a positive member of a team. 
  • Clean driving license (Applicable only for outdoor sales)