Aftermarket Sales Consultant (Batteries, Tires, Lubricants) |



Closing Date: 16/10/2017
Company: DAL Motors Co. Ltd.
Job Classification: junior-level (1-4 years)
Job Category: Sales
Location: Khartoum

Position summery:
To advise our customers of the all aftermarket products and services we offer in order to achieve agreed individual and company sales objectives while delivering exceptional customer satisfaction.

Main Duties & Responsibilities:
1. Product Presentation & Demonstration
   •    Display features and benefits of all aftermarket product range to all potential customers in order to build value and desirability of the purchase. 

2. Daily Sales Activities
   •    Generate and qualify sales leads to ensure the company and individual meet the monthly sales targets.  
   •    Ensure a “win win” consultation with customers.
   •    Provide management with required reports.
   •    Ensure our customers are fully aware of all aspects of the product at delivery plus warranty requirements.  

3.  Customer Relationship 
   •    Ensure we give maximum customer satisfaction by maintaining and developing customer communication. 
   •    Provide first class rapid response to all our customer requirements 

4.  Follow up & Referrals
   •    Maximize potential sales from customer follow up. 

5. Communication, Process & Documentation
   •    Follow the company designated sales system to ensure out customers receive a professional, consistent experience which maximizes our opportunity to gain customer commitment.
   •    Keep fully up to date with competitor’s products and offers.

6. Training & Development
•    Be proactive in enabling business and personal growth by professional development.

7. Other Duties
   •    Ensure our customers are always given required attention. 
   •    All other reasonable duties as requested by Senior Management

Minimum Qualification & Experience:
Qualifications
    •    Bachelors degree in Business Management or closely related field

Experience
   •     Sales experience of two years in a retail environment

Required Skills & Knowledge:
- Communication:
   •    Be able to communicate effectively in both spoken and written Arabic and English at a level that can apply to work situations.
   •    Computer literate

- Cognition:
   •    Able to think in a creative manner to solve problems 

- Personal Effectiveness:
   •    An adaptable and flexible personality with an attention to detail.
   •    A tenacious result focused person who can tolerate stress in a productive manner. 

- Personal Interaction:
   •    A “people person” who can build effective relationships and influence customers while also being a positive member of a team. 

- Clean driving license (Desirable)