Job Category: Risk & Compliance
Division: Business Risk Management
Location: Al- Khartoum
Job Summary:
To assist Senior and Executive Management with the implementation of proper best practice Risk Management framework, policies and processes; promote competence, awareness and integration, and facilitate an efficient reporting protocol on risk exposures and prevention strategies to key stakeholders.
Description:
1. Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
2. Participate in the review of business processes (headcount, process optimization etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
3. Participate in Contract negotiations to reduce cost and drive MTN.SD Asset Optimization efforts.
4. Provide input into forecasting, planning, and development of the budget for the unit and actively monitor business risk management operations, ensuring expenditure is in line with the agreed budgets.
5. Serve the Division’s internal customers and provide solutions to improve the customer experience.
6. Serve MTN.SD’s customers and provide solutions to improve the customer experience.
7. Drive an increase in MTN.SD’s Net Promoter Score
8. Collaborate with other business units in the development of business models for use in MTN.SD and develop measurement strategies to support ongoing strategy development and project optimization.
9. Provide timely and quality reports to stakeholders including escalation of risk issues in line with appetite and escalation process.
10. Drive planned strategy for the successful delivery of MTN Group and MTN.SD transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
11. Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
12. Partner with MTN.SD’s Ecosystem Partners to deliver business value
13. Review internal and external business environment and provide input into the development of plans for the roll-out of Risk Management in conjunction with the Business Units across MTN.SD, in alignment with the Group Risk Management Framework.
14. Analyze long term implications of actions on the viability of the business from a broad perspective and assess the impact of risk management decisions and recommendations on other areas in relation to the organization
15. Develop, implement and fine-tune methods, processes and systems to enhance divisional performance and ensure MTN.SD’s operations are driven by best practices to achieve continuous improvement and foster innovation.
16. Provide input into the development of risk management policies and procedures and develop operational plans and targets in alignment with MTN.SD business strategy.
17. Implement and maintain Business Risk Management policies and procedures and ensure periodic review of their effectiveness and impact.
18. Analyze local conditions utilizing appropriate models and competitor activities and assess potential business risks.
19. Facilitate enterprise-wide risk assessments, mitigation and ownership in all Business Units across MTN.SD including annual Principal Risk assessment workshop with EXCOM, in line with the Group ERM framework.
20. Ensure that ERA (risks management system/ tool) is implemented and fully utilized to automate the risk management process within MTN SUDAN.
21. Perform in-depth evaluations on key risks within the organization and assist the business in developing prevention strategies and business continuity plans.
22. Provide input into the development of procedures and processes for crisis prevention and management.
23. Facilitate the implementation of defined project risk management framework and provide ongoing risk identification, assessment, monitoring and reporting to the stakeholders.
24. Support the Insurance unit in its implementation of Insurance risk management per Group framework.
25. Provide Enterprise Risk Management reports to stakeholders and contribute to reports to Audit and Risk Committee on a quarterly basis.
26. Regularly monitor and review resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner.
27. Provide training to management and staff on risk matters and train the use of ERA software,
28. Facilitate the application of the risk maturity model across selected risk specialist areas
29. Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
30. Coach and mentor the team members to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
31. Identify evaluate and track the development needs and performance of Enterprise Risk Management team, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
32. Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Requirements:
• First degree in numerate discipline
• Honours degree preferable
• Risk Management qualifications would be an added advantage 7 years’ work experience comprising:
• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry • Worked across diverse cultures and geographies advantageous
• At least 3 years financial experience in Business Risk or Auditing
Closing Date: Wednesday, April 4, 2018
