Job Category: Risk & Compliance
Division: Business Risk Management
Location: Al- Khartoum
Job Summary:
Manage, co-ordinate and report on financial and operational audit activities within MTN Sudan.
Description:
1. Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
2. Participate in the review of Business Processes (headcount, process optimization etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
3. Participate in Contract negotiations to reduce cost and drive MTN.sd Value Creation Philosophy
4. Serve the Division’s internal customers and provide solutions to improve the customer experience.
5. Strategic Partnerships with MTN.SD leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
6. Drive planned strategy for the successful delivery of MTN Group and MTN.SD transformation initiatives focusing on all pillars of the BRIGHT Strategy.
7. Drive an increase in MTN.SD’s Net Promoter Score.
8. Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
9. Partner with MTN.SD’s Ecosystem Partners to deliver business value
10. Develop and oversee the implementation of the MTN.SD Process Audit Framework including process metrics, in line with MTN.SD Group, regulatory requirements and international best practice.
11. Review strategic initiatives of MTN.SD and identify Critical Success Factors (CSFs) and cause and effect linkages among strategic objectives and related metrics.
12. Analyze business processes and identify process dysfunction, causes and possible solutions and establish the approach to delivering related improvement initiative.
13. Maintain MTN.SD BRM Audit methodology and facilitate/conduct research to identify related best practices as input into standardizing MTN.SD’s work business processes and activities.
14. Track and monitor key business processes, identifying servicing/operational constraints and gaps, analyzing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
15. Identify root of business process problems and assist in developing the business case for change, benchmarking and carrying out surveys relating to process operations and improvement.
16. Collect process related data (KPIs) and statistics from process owners, to determine effectiveness and quality of MTN.SD services and determine required changes in the processes and practices necessary to provide optimum service in the most cost-effective manner.
17. Investigate internal and external escalated enquiries/complaints in relation to effectiveness and efficiency of business processes and identify issues, constraint and possible solutions and improvement opportunities.
18. Perform quality assurance audits to ensure standards and the practices are consistent with approved processes.
19. Prepare final audit reports and provide relevant statistical data as may be required.
20. Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
21. Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
22. Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Requirements:
• First degree in Accounting or a relevant discipline with Auditing professional qualification
• Fluent in English
• Additional qualifications CIA, CISA, ACA or CIMA would be desirable 7 years’ experience which includes;
• Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
• Worked across diverse cultures and geographies advantageous
• Minimum3 years Internal Audit and/or assurance related experience
• Experience with major audit firm as advantage
Closing Date: Wednesday, April 4, 2018
